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Terms And Conditions

We offer an extensive assortment of industrial RO Systems (along with domestic and commercial range) and water treatment products, procured from renowned and trusted entities. Ensuring that clients get what they expect – quality, we provide free installation and demo facility without any overhead incurred. Cost effectiveness, deep industry expertise, timely delivery, client centric workflow, transparent dealing coupled with State-of-the-art infrastructure facilities keep us away from the competitive curve.

Because Quality is the prime concern for us, we ensure an establish quality management flow with superior RO service. Meeting industry standards and norms, our product range is acquired from certified and leading vendors. Supported by a strong team of quality assurance experts to conduct vigilant quality check, we constantly ensure quality of products at the manufacturer’s sites. Making certain of superior quality water solution and water treatment products, we pay special attention to effective installation and smooth function of all sold products.

Partnering with certified vendors, as a RO system supplier, we meet every requirement of clients without compromising with the quality of delivery and after sales service. At RO Customer Care India, we select vendors on the basis of quality over quantity. We forge ties to only those vendors who guarantee stainless steel, FRP and aluminium for manufacturing the products. Following total quality management policy at each stage of the production process, each and every product is ensured to be free from any defects. In association with such vendors, we offer an unmatched quality of Water Treatment Products, including domestic ro system and many more.

Supported by a technologically advanced infrastructure facility and an efficient workforce, we offer warranty (dependent on product) without any extra cost in minimum timeframe (in case of bulk purchase 5 days). Owing to our business ethics, flexible payment schemes, we have created a niche in this today’s completive water purifying industry.

User Agreement

Welcome to RO Customer Care India. RO Customer Care India. provides its services to you subject to the following terms and conditions. If you access this web site or visit or shop at RO Customer Care India, you accept these Terms and Conditions of Use, as well as our other terms and conditions on this web site, such as our Privacy Policy, Cancellation and Refund Policy, Delivery policy and Disclaimer. Please read them carefully. In addition, when you use any current or future RO Customer Care India. service on this web site, you also will be subject to the guidelines and conditions applicable to such service. All products /Services and information displayed on RO Customer Care India constitute "An invitation to offer". Your orders for purchase constitute your offer which shall be subject to the terms and conditions as listed below. RO Customer Care India reserves the right to accept or reject your offer.

Applicable Law

This site is created and controlled by RO Customer Care India. The laws of India shall apply and courts in Delhi only shall have jurisdiction in respect of all the terms, conditions and disclaimers. RO CUSTOMER CARE INDIA RO Systems reserves the right to make changes to the web site and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/web site of RO Customer Care India.


"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy etc., and will include the references to this agreement as amended, notated, supplemented, varied or replaced from time to time.

"" / "RO Customer Care India." / "web site " means the online shopping platform and the services provided by it owned and operated by RO Customer Care India. which provides a venue to the users of to buy the products listed on

"Vendor" / "seller" /"affiliates" shall mean the person or any legal entity who offers for sale, sells the products on the

"Customer" / "buyer" shall mean the person or any legal entity who makes the offer for sale on by placing an order for and or purchases any products through the platform of

"User" / "you" means and includes any person or an entity or any legal entity using or accessing the services provided on this site. "Product/Products" means and includes any goods/merchandise/products/services/offers/display items that are uploaded /showcased/displayed on and the related description, information, procedure, processes, warranties, delivery schedule, etc.

Electronic Communication

When you visit RO Customer Care India or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this web site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright and Trademarks

Unless otherwise stated, copyright and all intellectual property rights in all material presented on the site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of RO CUSTOMER CARE INDIA, its parent, affiliates and associates and are protected under applicable Indian laws. You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of RO Customer Care India. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law.

Permission and Site Access

RO Customer Care India. grants you a limited license to access and make personal use of this site and not to download or modify it, or any portion of it, except with express prior written consent of RO Customer Care India. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without prior express written consent of RO Customer Care India. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of RO Customer Care India. and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing RO Customer Care India.'s name or trademarks without the express written consent of RO Customer Care India. Any unauthorized use terminates the permission or license granted by RO Customer Care India.

Changes / Product Description

RO Customer Care India. reserves the right to suspend / cancel, or discontinue any or all products or service at any time without notice , make modifications and alterations in any or all of the content, products and services contained on the site without prior notice. If a product offered by is not as described, your sole remedy is to return it to us in unused condition within 7 days of delivery.

User Account

Notwithstanding other legal remedies that may be available to RO Customer Care India, RO Customer Care India. may in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site: If the user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of RO Customer Care India.;

1. If the user has provided wrong, inaccurate, incomplete or incorrect information;

2. If your actions may cause any harm, damage or loss to the other users or RO CUSTOMER CARE INDIA.

Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the RO Customer Care India. site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

Risk of Loss

All items purchased from are made pursuant to a shipment/dispatch contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier/courier.

Force Majeure

RO Customer Care India. shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.

Policy Updates

We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site. If any of the terms & conditions shall be deemed to be invalid, void or for any reason unenforceable, that term shall be deemed severable and shall not affect validity & enforceability of any remaining term & condition.

Entire Agreement

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement.


The waiver of a breach of any term hereof shall in no way be construed as a waiver of any other term or breach thereof. The person agreeing to these terms & conditions of use represents & warrants that such person is authorized to bind and thus bind his or her principal or employer and has adequate legal capacity to enter into these terms and conditions of use.

Our address

RO CUSTOMER CARE INDIA, 1st Floor, House No. PVT-103 Plot no. 177 Kh. No. 82/19, Street no 18 Sukhbir Nagar, Karala, North West Delhi, Delhi, 110081


This site is provided to you by RO Customer Care India. On "As is" and "As available" basis. RO CUSTOMER CARE INDIA RO does not warrant that this site, its servers or email sent from are free of viruses and other harmful components.

RO Customer Care India makes every effort to present accurate and timely information regarding the products we have for sale. However it is possible that some discrepancies or inaccuracies may arise in which case please inform us at "email.

All products displayed in our catalogues may not be readily available for sale due to product unavailability or for any other reason.

Information Liability

In no event shall or any of its sources be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.

Information on the web site may not be reproduced, copied, or altered without the express written consent of and its affiliates.

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